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Shipping & Returns

 

Shipping

Orders of 1- 8 jars to a single address will be shipped USPS 2-3day Priority Mail. Larger orders will be shipped Fed Ex or USPS according to weight and destination. The weight of any such item can be found on its detail page (jelly is surprisingly heavy!). Shipping is calculated through the carriers (USPS, FEDEX) portals and a $1 handing fee is added to cover packing materials and off set labor.

Currently we only ship within the United States. Please contact us at Potlickerkitchen@gmail.com for a shipping quote to international destinations.  

Most orders are packed in earth friendly materials. Smaller orders and gift packages are shipped in natural, sustainable wood curls from Sylvacurl of Vermont.* Larger orders are packed in bio-degradable packing peanuts or on the rare occasion we recycle styrofoam peanuts from previous shipments recieved. 

*Sylvacurl may leave a fine layer of wood dust on the lid of a jar. Remove dust with a damp cloth. Please contact us (potlickerkitchen@gmail.com or 1-802-760-6111) if you require low dust shipping materials.

Returns & Exchanges

NO returns* or exchanges. Please contact your point of purchase for a return. We do not accept returns or replace damaged items from 3rd party sellers. Refunds for product purchased from us will be assed on a case by case basis. Please contact us immediatly if you recieve damaged product or if you are unsatisfied for any reason. 

PotlickerKitchen@gmail.com or 1-802-760-6111.

*Returns may also be accepted on a case by case basis in which the buyer assumes all costs of returning the shipment.

 


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